Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Susan Dickerson

March 8, 2023

5  out of  5 rating by Susan Dickerson
"Dionne Ramsdill and her staff are outstanding professionals who strive to meet their customer’s needs daily. I highly recommend their services and expertise. Recently, I went through a house fire. They were there for me in every way possible, every time I needed them! Fantastic, knowledgeable, friendly agents ready to assist! Check them out!"

Cheryl Music

March 7, 2023

5  out of  5 rating by Cheryl Music
"Very helpful pleasant and quick."

Woodys Barbershop

February 24, 2023

5  out of  5 rating by Woodys Barbershop
"Dione is great, she goes up and above and beyond for us. I highly recommend her !"

Kirsten Mallory

February 16, 2023

5  out of  5 rating by Kirsten Mallory
"Dione and her team are always compassionate, helpful and knowledgeable. I have been with her for years and will never have another agent if I can help it."

Dean McMahon

February 16, 2023

5  out of  5 rating by Dean McMahon
"Fantastic Job and very quick!"

Justin Ford

February 15, 2023

5  out of  5 rating by Justin Ford
"Very helpful and patient"

Karen Bohman McGilligan

February 13, 2023

5  out of  5 rating by Karen Bohman McGilligan
"I can really depend on Dione & her staff"

Dave Sartell

February 9, 2023

5  out of  5 rating by Dave Sartell
"Always a great experience!!"

Michael Connell

January 10, 2023

5  out of  5 rating by Michael Connell
"Spent thirty to forty-five minutes with Dionne on the phone yesterday. She gave me all the time I needed. Friendly, knowledgeable, helpful. My wife tells me that that is also always her experience whenever she talks to Dionne or anyone else in the office."

Catherine Nicholas

December 30, 2022

5  out of  5 rating by Catherine Nicholas
"Great ease in communication with Lilly. Wrapped up in a little time and courteous. Thanks!!"

Roy Blackmer

December 24, 2022

5  out of  5 rating by Roy Blackmer
"Wonderful people experience a pleasure going there"

Dave Castle

December 23, 2022

5  out of  5 rating by Dave Castle
"Very personable and attentive"

William Kunkel

December 13, 2022

5  out of  5 rating by William Kunkel
"Some of the best"

Scott B

December 8, 2022

5  out of  5 rating by Scott B
"Lily Otto is extremely responsive and quick to help. In fact, everyone I've ever worked with at this office is the same. And I feel like the prices are very competitive."

Rachel Tribunella

November 25, 2022

5  out of  5 rating by Rachel Tribunella
"Dione and her knowledgeable staff provide fantastic customer service. They are as kind, and helpful, and generous with their time at ten a.m. as they are five minutes before closing. I have never come away from a visit without having been given the impression that I was their most important client and that my concerns were their only concerns. Whether seeking financial counsel, changing beneficiaries, or processing total loss claims, Dione and her staff make an oft-confusing part of life painless and even pleasant. So thankful to have this kind of friend and “neighbor”."

Mike Peters

November 16, 2022

5  out of  5 rating by Mike Peters
"Just want to commend you & your staff for your professionalism! Each time I've had a question or concern, about my Insurance, you've come through with flying colors! Your prompt attention is so appreciated! Thanks Again! Mike"

betsy oconnell

November 15, 2022

5  out of  5 rating by betsy oconnell
"I work for a dealership and it is always better to speak with a Local Agent than a 1800 number. Lilly was very helpful."

Lynn Waller

November 7, 2022

5  out of  5 rating by Lynn Waller
"The staff is very friendly. Always looking for ways to help."

Brianne Printup

October 30, 2022

5  out of  5 rating by Brianne Printup
"Yvette is the best! They always take care of us there and we would highly recommend them to anyone!"

Laurie Garling

October 14, 2022

5  out of  5 rating by Laurie Garling
"I am so pleased with State Farm and Dione is a fantastic agent. Answers all my questions very quickly. Excellent customer service!!!!!!!!"

marion beloyianis

October 7, 2022

5  out of  5 rating by marion beloyianis
"Wonderful personal experience."

Glens Falls Motors

September 29, 2022

5  out of  5 rating by Glens Falls Motors
"Yvette was great, we were able to help our mutual customer get his new vehicle insured in a very timely fashion. Very pleasant young lady."

Jordan Grossman

August 31, 2022

5  out of  5 rating by Jordan Grossman
"Yvette is the best ever! She has been so caring, thorough, and helpful."

Rick Morrow

August 31, 2022

5  out of  5 rating by Rick Morrow
"I highly recommend"

Neil Gahl

August 4, 2022

5  out of  5 rating by Neil Gahl
"Glenda has always been very attentive to my insurance needs."